“Superbly organised and delivered course, with a very experienced trainer guiding you through the sessions. The organisation of the pre-course materials was detailed and complete.”
Phillip Ingham
Do you want to be able to guide people through any type of interaction at work, fostering collaboration, effective communication, and dynamic problem-solving? If so our Certified Agile Facilitator training is for you.
In the Certified Agile Facilitator course, you’ll unlock effective facilitation skills and earn a globally recognised certification that validates your capabilities. It’s a great match for anyone who wants to support effective conversations at work.
Click here to schedule a 15 minute call with trainer Tom Reynolds before the course. Iron out any questions or concerns you might have about the training, ensuring you’re fully prepared and confident to participate.
Certified Agile Facilitator – CAF Course Availability
Payment can be made securely via Debit/Credit card, Bank Transfer/Invoice, PayPal, including installments, and Klarna (Select Debit/Credit Card at checkout).
This course runs for 16.5 hours over three days. See individual course timings (click on Book now) to see the start and end time per day of each course as regional timings are in place for different time zones.
Please note that if you are booking from outside of the UK, VAT is not applicable; please contact us to arrange your non-VAT booking. Any course listings not listed within a UK time zone (GMT/BST) will automatically exclude VAT.
If there are no public courses listed, please get in touch, and we can discuss how we can accommodate you.
Early Bird Pricing – Book Ahead and Save
Take advantage of our Early Bird rate and secure your place at a reduced price. Available for a limited time only!
Book by the end of the early bird window to save money off the full course fee.
✔ Same certified training
✔ Guaranteed same trainer-led delivery
✔ Only the price changes — not the quality
Private Training
This training course is also offered as a private course to teams and organisations and can be run on-site in person or in a live on-line setting.
“The small, intimate team made discussions open and safe and Tom was brilliant at answering every question at each stage.”
Helen Gabler
“Highly professional process from the registration to the wrap up. Great expertise from the trainer.”
Esmeralda García
Why Choose The Agile Mindset
Our training has a depth and a power that inspires and changes you. Our trainers are some of the most experienced in the world and have rich insights into the changing world of work and a passion for transforming teams, organisations and providing highly effective Agile Facilitation services. They are able to bring your training alive by revealing its true power – helping you unleash your own potential as well as the potential of those you work with.
In addition, you benefit from: –
- Courses that have been designed using accelerated learning techniques that enhance and speed up the learning process, helping you to learn more effectively and retain your knowledge for longer
- For virtual courses:
- Reduced class size (maximum of 12) for virtual courses to ensure our attendees have the highest quality learning experience possible
- Delivery of a virtual course that has been designed from the ground up for virtual delivery using best practice, tried and tested techniques to provide an engaging and compelling virtual experience
- Shorter training days, which are vitally important when training in a virtual manner, enhancing your learning experience and increase your knowledge retention
- For in-person classroom courses:
- Maximum class size of 20 to ensure our attendees have the highest quality learning experience possible
- Highly respected Certified Scrum Trainers with decades of experience delivering high-quality training and providing Agile Facilitation in the real-world
- Trust Pilot rating of 4.9/5
Certified Agile Facilitator – CAF Course Details
Our interactive Scrum Alliance Certified Agile Facilitator training is an excellent course for anyone who wants to develop their facilitation skills to design and lead highly effective workshops and events, delivering the best possible outcomes.
The course covers in-depth what is required for good facilitation, how to design effective workshops, how to be a great facilitator, and how to create a safe environment that allows the best possible outcomes to emerge.
You will learn how to
- Support innovation with effective facilitation in any interaction
- Save organisations time and money by guiding focused, productive collaboration
- Guide groups through conflict and varied opinions to reach creative solutions
- Increase a group’s commitment and buy-in by ensuing divserse voices and perspectives are included and valued
Facilitation is about so much more than meetings. With these skills, you can increase the impact and efficiency of any conversation or collaboration. Have better one-on-ones, guide large meetings with competing stakeholders, and make sure you’re showing up for your team whenever you meet. It’s all possible with strong facilitation know-how.
We use brain-friendly, science-based, accelerated learning techniques to help you really learn and increase your knowledge retention.
Attend this Certified Agile Facilitator course and
- Learn how to design and conduct great workshops and learn what great facilitation means and how to master it
- Become a Scrum Alliance Certified Agile Facilitator
- Deepen your Scrum Master and Agile Coaching skills to enable you to be more effective and stand out from the crowd
- Receive a globally recognised certification to prove your skill set and enhance your desirability with employers and recruiters
Have more questions?
Click here to schedule a 15 mins call with one of our Certified Agile Facilitator trainers before the course. Iron out any questions or concerns you might have about the training, ensuring you’re fully prepared and confident to participate.
After attending the Certified Agile Facilitator course, you’ll come away as a Certified Agile Facilitator (CAF). As a facilitator, you’ll have grown in confidence and knowledge and will be able to facilitate groups more effectively.
You’ll be able to:
Define facilitation and recognise when the stance is appropriate
Practice effective facilitation
Contract with stakeholders for group facilitation
Design a facilitated session for team forming, conflict, psychological safety, designing agreements and any other context of your choice
Assess any environmental contexts and group norms that will impact the desired participation from the group
Foster psychological safety in a session and repair safety when broken
Hold the group’s agenda during a session
Demonstrate ethical facilitation
Establish your facilitation presence before, during, and after a session
Explain how a facilitator facilitates from the front, side, back, and inside
Bring skills such as listening, powerful questions and feedback to your facilitation
Develop your emotional intelligence as a facilitator
Develop strategies to work with conflict
Integrate the practice of reflection into your practice
- High-quality instruction from a highly experienced trainer with many years of experience in group and team facilitation
- Course materials and, for virtual courses, access to our Learning Management System and online content created during the course
- Certified Agile Facilitator certification on successful completion of the course
- 2 years’ membership of the Scrum Alliance worth $100 with access to exclusive features and content
- Free Agile Network monthly annual conference pass worth $180
- Free access to “TAMAI” – our purpose-built AI learning companion for reflecting on agile, Scrum, and Kanban. It supports sense-making, concept clarity, and thinking through practical scenarios, helping you deepen your understanding and continue your learning.
- 3-month extended trial of Business Map enterprise agility platform
- Discounts for students, educators, non-profits, and start-ups to Miro’s online collaboration platform
- Access to exclusive resources
- Loyalty discount for future courses
- Loyalty discount for personal/life coaching
- 14 Category B Professional Development Units (PDUs) can be claimed for this course
- 16 Scrum Education Units (SEU’s)
- For our classroom based courses, lunch and refreshments are provided
Setting the stage
- What is Facilitation
- Defining with experts in the field
- Facilitation
- is a mindset
- is dancing in the moment
- is creating a container to support group process
- is enabling participatory environment
- is creating neutral, safe space
- Facilitation arc
- Why Facilitation
- Understanding the value and impact of facilitation
- Knowing when a facilitation stance is appropriate
- Being able to simply explain the value of and the act of facilitation to clients
- Understanding the difference between facilitating and ALL of the other stances:
- Coaching
- Teaching/Mentoring
- Leading
- Advising
- Who is a Facilitator
- Characteristics and a mindset of an effective facilitator
- Facilitator dos and don’ts that you have observed in your own experiences
- Practicing self-management & neutrality
- Being self-aware
Understanding client’s context and the group needs
- Wants, interests, needs and desired outcomes of the event
- Current relational and environmental norms, organisational dynamics / Understanding the impact of team maturity on facilitation approaches
- Facilitation arcs
- Planning how you’ll guide and support the group
- Sensing & responding to group needs
- Establishing, understanding, and holding to the group’s agenda
- Modeling facilitation; showing what “good to great” looks like
- Group size and the need for a co-facilitator
- Aligning with established or establishing and practice ethical facilitation
Preparing for impactful facilitation
- Designing agreements (Designed Coaching Alliances and Working
Agreements) / Understanding and supporting the importance of group
agreements and dynamics - Defining outcomes
- The importance of aligning on roles, responsibilities and deliverables.
- The importance of creating safety / Understanding the role of trust in safety and transparency
- Designing facilitation plans
- Designing Collaborative Space (physical, hybrid or virtual room configuration)
- Building Partnerships
The Orientation of a Facilitator – From the Front, Back, Side, Inside
- Sensing and responding to emergent group needs.
- Enabling group’s decision making
- Modeling effective participation
- Amplifying wisdom of the group and individuals
- Guiding the group toward its desired outcome
- Reading the energy and the field
- Active Listening
- Tune into your own emotions
- Self Awareness
- EI
- Grounding yourself
- Getting into the right headspace
Facilitating through conflict
- Recognizing conflict
- Surfacing group’s assumptions
- Creating safe space for creative tension to emerge
- Managing conflict
- Transforming conflict
Forwarding the action
- Defining the process beyond the facilitated sessions
- Outlining post-facilitation commitments and accountabilities to oneself and their team
- Event reflection
- Continuous improvement
Facilitation Practice
- Practice your facilitation skills in class
Any professional involved in collaboration can benefit from the skill set covered in this course. Facilitation skills support your ability to contribute to meaningful conversations and interactions at work, ultimately helping your team and organisation tackle complex problems.
- Anyone interested in improving their collaboration and teamwork capabilities.
Anyone who wants to build highly relevant facilitation skills to have more impactful conversations, meetings, and interactions at work
Scrum masters, product owners, scrum team members
People leading agile teams
Professional facilitators
Current and aspiring agile coaches
Agile consultants
Agile team members
Certified Scrum Professionals (CSP-SM, CSP-PO, CSP-D), especially those seeking to validate an important skill set on their journey to certified agile coaching
Attending the course as a full team offers a real opportunity for the entire team to gain deep hands-on facilitation skills and experience improving the performance of the whole team.
There are no prerequisites for the Certified Agile Facilitation course, however, students are expected to complete the pre-course reading required.
Attendees will be required to complete the pre-course activities and reading before attending the Certified Agile Facilitation class.
Full attendance of the course grants you the Scrum Alliance Agile Facilitator certification.